Marketing Operations Manager
A part time position
Fully remote: working with a UK-based team at Content 10x.
Salary: up to £35,000 (yearly rate) - subject to experience
You are a highly organised, detail-driven Marketing Operations Manager who wants to own our client service delivery. You make our operations run smoothly and efficiently, and our clients happy.
Your Role This part-time, fully remote job (25-30 hrs/wk across Mon-Fri) is the engine room of our client services. You’ll ensure every project hits deadlines, systems operate without a hitch, and nothing falls through the cracks.
Reporting into our CEO & Founder you are the glue that keeps everything together. Your superpower is getting the right things done, in the right order, to a high standard.
Here’s what you’ll do:
- Manage client onboarding and all project logistics from kick-off to delivery
- Setting up work and tracking timelines, dependencies, and deadlines inside ClickUp - reporting on team capacity and progress
- Brief internal creative and writing teams plus freelancers, keep outputs on track, review for quality (against QA checklists)
- Build and maintain our SOPs, templates, ClickUp cards and AI prompt libraries
- Publish content on our clients’ websites and social media channels, as well as our own - accurately and on time
- Communicate with our clients on a regular basis - keeping them updated on work status, and helping to develop and grow strong, lasting relationships with them
- Bringing AI into our systems and processes in order to make us faster and more efficient, enabling us to improve our deliverables and overall client satisfaction without compromising on quality
- Line management of 1 direct report - coaching and development
This Role is NOT For:
- Those wanting to own strategy or create content - you focus on delivery, not ideation
- Anyone bogged down by drama or ego - we keep it positive and collaborative
- People who freeze under deadlines or curve balls
What You’ll Use:
- ClickUp (if you have experience with Trello, Asana, Basecamp that will be useful)
- WordPress (content posting skills a big bonus)
- Buffer, HubSpot, SproutSocial (social scheduling tools)
- Descript, Riverside (video editing basics)
- ConvertKit (email management)
- Generative AI tools (ChatGPT, Perplexity, Claude, etc.)
- Slack & Zoom (remote team comms)
You’re Perfect For This If You:
- Think in checklists, not chaos
- Are detail-obsessed - typos, misaligned images and errors don’t get past you
- Love systems, deadlines, structure and process
- Communicate clearly
- You genuinely enjoy communicating with clients and developing strong working relationships with them
- Are tech-savvy - new tools excite (don’t stress) you
- Use AI to streamline how you work - you love learning new ways to use AI
- Are a problem solver and an independent self-starter. Everything is figure-outable! You’ll get onto ChatGPT, Perplexity, Google, YouTube etc, to solve a problem
- Enjoy coaching and like building team and client trust
- Have 5+ years’ proven project/ops management (agency/B2B content marketing a bonus)
- Can handle fast-paced, multi-project environments
Success Looks Like:
- Happy, repeat clients (measured by NPS and retention)
- Scalable, efficient systems and processes
- Projects delivered - on time, on spec
- What We Offer:
- Up to £35k full-time for 37.5 hrs (pro-rata for part time) depending on experience
- Fully remote - work from anywhere, core UK hours
- 29 days holiday (pro-rata), birthday off
- ½ day off work every month for ‘life admin’ (pro rata for part time)
- A well-being hour once a month to focus on personal well-being
- Pension, health cash-back, discounts, outings (for UK-based employees)
- Fun, motivated, genuinely supportive team
- Our notional HQ is Manchester, UK, but our team is spread across multiple locations, working remotely using Zoom, Slack, and ClickUp to collaborate. We have in-person team meet-ups
You will be an important part of a growing agency and close-knit team that puts its clients first at all times, but one that also recognises and rewards the hard work and professionalism of its staff.
We will take applications from people based outside of the UK as long as you are fluent in English and in a timezone within 2 hrs of GMT and willing to work GMT core working hrs.
Applications from outside of the UK would be considered on contractor basis (as opposed to employee - and the above listed employee benefits would not all be included).
Reference checks will be conducted for successful candidates.
Please mention podnews.net in your application.
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